The 0x60 error on your Epson Printer means a firmware or internal processing malfunction has occurred, preventing normal operation. Power cycling and resetting the printer typically resolves this issue.
| Error code | 0x60 |
|---|---|
| Meaning | Firmware or internal system error |
| Severity | Medium — Usually fixable with basic troubleshooting, but may require service if persistent |
| Time to fix | 5–20 minutes |
| Tools needed | None |
What the 0x60 error means
The 0x60 error code indicates a firmware or internal processing fault within your Epson printer. This error occurs when the printer's control board encounters a problem during operation, startup, or communication with internal components. The error can stem from corrupted firmware data, temporary system glitches, or hardware communication failures that prevent the printer from functioning properly.
Common causes
- Temporary firmware glitch or processing error during printer operation
- Corrupted printer memory or cached data preventing normal function
- Power surge or improper shutdown causing system instability
- Outdated or corrupted printer firmware requiring an update
- Failed communication between the control board and other internal components
- Hardware malfunction in the main logic board or connected circuitry
How to fix the 0x60 error
- Perform a complete power cycle Turn off the printer, unplug it from the power outlet, and wait at least 60 seconds. This clears temporary memory and resets internal systems. Plug the printer back in and power it on to see if the error clears.
- Reset the printer to factory defaults Access the printer's settings menu and perform a factory reset. This process varies by model but typically involves navigating to Setup, Restore Default Settings, or Reset All Settings. Consult your printer manual for specific instructions.
- Update the printer firmware Visit the Epson support website, locate your printer model, and download the latest firmware update. Install the update following Epson's instructions, as outdated firmware can cause processing errors like 0x60.
- Check and reseat all cable connections Turn off the printer and check that the power cable, USB cable, and any internal connections are secure. Loose connections can disrupt communication and trigger firmware errors. Reconnect all cables firmly.
- Remove any pending print jobs Clear the print queue on your computer to eliminate any corrupted print jobs that may be causing the error. Open your printer queue, cancel all documents, and restart both the computer and printer.
- Contact Epson support or a technician If the error persists after trying all steps, the issue likely involves hardware failure requiring professional repair. Contact Epson customer support or an authorized service center for diagnosis and repair.
FAQ
Can I continue using my printer with the 0x60 error?
No, the 0x60 error prevents the printer from functioning normally. You must resolve the error before the printer will operate properly. The error indicates a firmware or system fault that blocks printing operations.
Will resetting my printer delete my settings?
Yes, a factory reset will erase custom settings including network configurations, paper preferences, and quality settings. Note your current settings before resetting so you can reconfigure them afterwards. Your computer's print settings will not be affected.
How often does the 0x60 error indicate hardware failure?
Most 0x60 errors are resolved through power cycling, resetting, or firmware updates. Hardware failure is less common but possible if the error persists after troubleshooting. If basic fixes do not work within a few attempts, hardware repair is likely needed.
