The E11 error on your Hoover Washing means the machine is not filling with water properly or not detecting water entering the drum. This typically points to a water supply issue or a faulty water inlet valve that needs checking.
| Error code | E11 |
|---|---|
| Meaning | Water fill failure or no water detected |
| Severity | Medium — prevents washing cycles from starting or completing |
| Time to fix | 10–45 minutes |
| Tools needed | Pliers, bucket, towel, multimeter (optional) |
What the E11 error means
The E11 error code indicates that your Hoover washing machine has failed to fill with water within the expected time frame, usually around 8 to 10 minutes. The machine's control board monitors water levels through a pressure switch, and when it does not detect sufficient water entering the drum, it triggers this error to prevent the wash cycle from continuing. This is a safety feature designed to protect the heating element from damage and to prevent the machine from attempting to wash without water.
Common causes
- Water supply taps not fully opened or turned off completely
- Kinked, blocked or frozen inlet hoses restricting water flow
- Clogged inlet hose filters trapping debris and reducing water pressure
- Faulty water inlet valve unable to open or allow water through
- Defective pressure switch not detecting water entering the drum
- Low water pressure from the mains supply affecting fill rate
How to fix the E11 error
- Check the water supply taps: Ensure both hot and cold water taps connected to your washing machine are fully turned on. Turn them clockwise to close, then anticlockwise to fully open. Sometimes taps can be partially closed without you realising, restricting water flow enough to trigger the E11 error.
- Inspect and straighten the inlet hoses: Pull the machine away from the wall carefully and examine the inlet hoses running from the taps to the back of the machine. Look for any kinks, twists or damage that could restrict water flow. Straighten any kinks and ensure the hoses are not crushed behind the machine when you push it back.
- Clean the inlet hose filters: Turn off the water supply taps and disconnect the inlet hoses from the back of the washing machine. Inside the inlet valve connections, you will find small mesh filters. Remove these filters carefully with pliers and rinse them under running water to remove any sediment, limescale or debris. Replace the filters and reconnect the hoses securely.
- Test the water inlet valve: With the machine unplugged and water supply off, access the inlet valve at the back of the machine. Check for any visible damage or blockages. You can test the valve with a multimeter set to measure resistance; the solenoids should typically read between 2,000 and 4,000 ohms. If the reading is outside this range or shows infinite resistance, the valve is faulty and needs replacing.
- Check your home water pressure: Run a tap elsewhere in your home to verify you have adequate water pressure. If pressure is low throughout your property, contact your water supplier. If only the washing machine is affected, the problem lies with the machine's water supply components.
- Examine the pressure switch and hose: Locate the pressure switch, usually found near the top of the machine. Check the small air hose connected to it for blockages, splits or disconnection. Gently blow through the hose to ensure it is clear. If the pressure switch itself is faulty, it will need professional replacement as it requires recalibration.
FAQ
Can I still use my Hoover washing machine with the E11 error showing?
No, you cannot use the machine when the E11 error is displayed. The machine will not proceed with the wash cycle because it has not detected sufficient water entering the drum. Attempting to override this error could damage the heating element or other components, so you must resolve the underlying issue first.
How much does it cost to fix an E11 error on a Hoover washing machine?
If the problem is a blocked filter or kinked hose, the fix costs nothing but your time. If you need to replace the water inlet valve, the part typically costs between £15 and £35, plus labour charges of £60 to £100 if you hire an engineer. Replacing a pressure switch costs slightly more, around £20 to £40 for the part.
Why does my Hoover washing machine show E11 only on certain wash cycles?
Some wash cycles require different water temperatures or fill levels, which can expose intermittent problems with the inlet valve or pressure switch. Cold washes use only the cold inlet valve, while hot washes use the hot valve, so a faulty valve on one side will only cause errors on specific programmes. Additionally, higher water level requirements on certain cycles may highlight marginal water pressure issues.
